A Message to our Members & Customers about COVID-19

Coronavirus message
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Your health & safety is our primary focus.

To our members and customers,

       At GENEX, we thank you for relying on us for your genetic and reproductive solutions and herd care products. We value the trust you have placed in your cooperative, and we will do all we can to maintain that trust amid the COVID-19 (Coronavirus) situation.

Focusing on Customer and Employee Safety

       The health and safety of our members, customers and employees is of utmost importance, and therefore, we are doing our part to help contain the spread of the virus.

       GENEX representatives are continuing to conduct farm visits to deliver semen and products and breed cows while taking precautions to keep you, your family and your farm team members safe. These actions include proactive good hygiene practices, no high-touch interactions like handshakes, and maintaining safe distances during conversation. If a GENEX employee should become ill, he or she will be self-isolated until fully recovered.

       To further prevent disease transmission, your cooperative has made the difficult but necessary decision to cancel or postpone upcoming meetings and events, including member appreciation meetings and the cooperative’s annual meeting.

Drop-off Delivery Options

       To limit face-to-face communication and thereby help prevent disease transmission, feel free to communicate with your GENEX representative regarding semen and product needs prior to their visit.

       Throughout the U.S., orders can also be placed by contacting customer service at 888.333.1783 or visiting our online store. In addition, beef semen and certificates can be ordered through the GENEX Beef app, available for Apple and Android devices. Orders are shipped via FedEx.

Together and in Cooperation

      Thank you for being loyal GENEX members and customers. Together, we will navigate this situation and keep each other safe. If you have any questions, please don’t hesitate to contact your local GENEX representative or customer service at 888.333.1783 or info@genex.coop.

Respectfully,
Huub te Plate
Chief Executive Officer, GENEX

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